Decisions, Decisions

Corby's picture

So I've been offered a position in User Support Services, also called Tier II, better known as the Help Desk.

Not answering the phones or anything like that, it would be taking care of the really tricky Mac related issues users have. And potential for some real interesting changes after this awful transition period UVa is going through at the moment as it has just outsourced the first line of technical support. All in all  neither exciting nor terribly disappointing. Nominal.

There's another position I'm in the process of applying for. Not the "take this job" sort, but an actual application. Considering the nearly universal state wide freeze on hiring, the fact that this guy got a position opened up speaks volumes about just how busy this new position will be. But from his descriptions, the work will involve some truly state-of-the-art tech for teaching, presentation, and video. Like almost science-fictional sorts of innovations going into this new building.

Alas, when I asked what the rhythm of the work year there will be like, he blithely answered "The really craziest time of the year for is is at the start of the semester, which begins in the first ten days of August."